Privacy Policy
Effective Date: 12 Jan, 2026
1. Introduction
1.1. Mydmvpermittest is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website/app and related services.
1.2. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1.3. Identity and contact details
The entity responsible for holding and managing your personal information is:
Elfalogix
Privacy Officer: The Chief Operating Officer
Email for Privacy Matters: support@mydmvpermittest.com
Location: Sydney, NSW
2. Collection of Personal Information
2.1. We collect information that is reasonably necessary for our business functions and to deliver our Services. This includes:
Identity Data: Name, email address.
Financial Data: Transaction records (we use secure third-party payment processors like Stripe or PayPal and do not store full credit card numbers).
Usage & Educational Data: Your practice test scores, progress logs, time spent on questions, IP address, device type, and browser information.
Correspondence Data: Records of communications between you and our support team or Privacy Officer.
3. Purpose of Collection and Use
3.1. We collect and use your personal information for the following primary purposes:
To provide you with access to our DMV preparation platform (practice tests and cheat sheets) and track your learning progress.
To process payments and issue receipts/invoices where applicable.
To improve our content and user experience (including using anonymized, aggregated data).
To manage your account and provide customer support.
To communicate with you regarding your account, updates, or support queries.
To send you occasional marketing or promotional communications about our services, from which you can opt out at any time.
4. Cookies and Tracking Technologies
4.1. We use cookies and similar tracking technologies to enhance user experience, maintain your login session, and analyze site traffic (for example, analytics tools such as Google Analytics).
4.2. You may disable cookies in your browser settings; however, this may prevent some parts of the Site from functioning correctly (for example, saving your session or tracking progress features where available).
5. Data Security and Storage
5.1. We store your data on secure servers. We take reasonable steps (including physical, technical, and administrative safeguards) to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
5.2. Transmission of data over the internet is not completely secure. While we use SSL or TLS encryption, we cannot guarantee the security of data transmitted to our Site.
6. Disclosure to Third Parties
6.1. We do not sell your personal data.
6.2. We may disclose your personal information to:
Service Providers: Third-party vendors who assist with our business operations (for example, hosting providers, payment gateways like Stripe/PayPal, analytics providers, email delivery services), strictly for those purposes.
Legal Requirements: Law enforcement or government agencies if required by law (for example, under a warrant or subpoena).
7. Overseas Disclosure
7.1. Some of our service providers (for example, cloud hosting or analytics) may process data in jurisdictions outside Australia (such as the USA or Singapore). By providing your personal information, you consent to this disclosure. We take reasonable steps to ensure overseas recipients comply with the APPs or similar privacy standards.
8. Your Rights (Access, Correction and Deletion)
8.1. Access & Correction: You have the right to request access to the personal information we hold about you and to request correction if it is inaccurate.
8.2. Deletion: You may request that we delete your account and personal data (“Right to be Forgotten”). We will comply unless we are required to retain the data for up to 7 years for legal, taxation, or audit purposes.
8.3. Complaints: If you believe we have breached privacy obligations, please contact our Privacy Officer at support@mydmvpermittest.com. If you are unsatisfied with our response, you may contact the relevant privacy regulator in your jurisdiction.